rusa88Privacy Policy
This page describes what we collect when you use rusa88 and how we keep that data protected. We take your privacy seriously. Our platform runs on mobile (Android app and iOS browser), and we collect only the information needed to verify your identity, process payments, and comply with legal obligations.
When you register on rusa88, we ask for your email, phone number, and identity details. We then verify those details via document upload (ID photo and selfie). During play, we track your bets, deposits, withdrawals, and wins so we can settle accounts accurately and detect fraud. We store all this data encrypted and never sell it to third parties.
Our services are available only where local law permits. Users are responsible for verifying that their data handling by rusa88 complies with their own jurisdiction's privacy laws.
What We Collect
We collect information in two categories: personal and behavioural. Personal information includes your name, date of birth, email, phone number, home address, and identity document (KTP, passport, or driver's license). We ask for this during account registration to comply with KYC (Know Your Customer) regulations. Without it, you cannot fund your account.
Behavioural information includes your bets, game spins, deposits, withdrawals, login times, device details (model, OS version, IP address), and browser cookies. We collect this to improve your experience, detect fraud, and settle accounts. For example, if you report a missing bet, we use this data to verify what happened.
We do not collect biometric data (fingerprints, facial recognition beyond identity verification). We do not track your location in real time, though your IP address tells us your general region. We do not require access to your phone's contacts, calendar, or camera—identity verification uploads are handled via file picker, not continuous access.
How We Use Your Data
We use your data for five main purposes. First, account management: we verify your identity, authenticate your login, reset your password, and recover your account if needed. Second, payment processing: we confirm deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and process withdrawals. Third, legal compliance: we file KYC records, report suspicious activity to authorities if required, and retain transaction history for tax and anti-money-laundering purposes.
Fourth, fraud prevention: we analyze betting patterns, device fingerprints, and IP addresses to detect unauthorized access, duplicate accounts, and money laundering. If we detect suspicious activity, we may freeze your account and ask for additional verification. Fifth, service improvement: we use anonymized data to understand how players use rusa88, which games are popular, and where we should invest in new features.
We do not use your data for marketing unless you opt in. We do not share your data with third-party advertisers. We may share aggregate, anonymized data with our payment processors and game developers, but they cannot identify you individually.
Third-Party Processors
We work with trusted third parties to run rusa88. Our payment processors (mobile banking provider, e-wallet partners, banks) receive your deposit and withdrawal requests to process them. Our game providers (slot game studios, live-dealer studios) receive your bets and game outcomes to settle them fairly. Our hosting provider (cloud infrastructure company) stores our database servers, which may sit outside your jurisdiction.
All third parties sign data protection agreements with us. They cannot use your data for purposes other than what we specify. If a third party suffers a data breach, we notify you as soon as we know about it. We do not sell your data to any third party for any reason.
Our servers may be located in jurisdictions outside Indonesia. By using rusa88, you consent to your data being transferred to and stored in those locations. We use encryption in transit and at rest to keep your data safe.
We at rusa88 believe privacy is a right, not a feature. We collect only what we need, store it safely, and never share it without your consent.
Your Rights
You have the right to access your data. Contact our support team (available in English) and we'll provide a copy of all personal information we hold on you within 30 days. You have the right to correct inaccurate data—if your address is wrong in our system, we'll update it.
You have the right to request deletion of your data once your account is closed, subject to legal retention requirements. We must keep financial records for seven years, but after that, we'll delete your data on request. You have the right to object to data processing—for example, if you don't want us to use your data for fraud detection, you can ask us not to. However, this may prevent us from operating your account safely.
You have the right to data portability—we can export your transaction history in a machine-readable format (CSV or JSON). You have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your data. Contact details for authorities in major Indonesian cities (Jakarta, Surabaya, Bandung, Medan) are available through your government's privacy office.
Cookies and Analytics
We use cookies on rusa88 to remember your login, store your preferences (language, theme), and track site usage. A cookie is a small file stored on your device. When you visit rusa88 again, your browser sends the cookie back to us so we know it's you.
We use analytics to understand which pages are visited most, how long players stay on each page, and where they encounter problems. This helps us improve the user experience. We use Google Analytics for this purpose (though rusa88 may use other analytics providers). Google receives anonymized data but cannot identify individual players.
You can disable cookies in your browser settings. However, this may affect rusa88 functionality—you may be logged out more frequently, or personalization features may not work. We do not use cookies to track you across other websites. We use first-party cookies only (set by rusa88.bet, not by third-party sites).
How to Contact Us
If you have questions about this privacy policy or how we handle your data, contact our support team. We respond to privacy inquiries in English within 24 hours during business hours. You can reach us via live chat (in-app or website), email, or phone.
If you have a complaint about our data handling that we can't resolve, you can file a complaint with your local data protection authority. Many countries have an ombudsman or privacy commissioner who investigates these matters.
We may update this privacy policy from time to time. Changes will be posted here with an updated date. Continued use of rusa88 after updates are posted constitutes acceptance of the new policy. Major changes (such as a new third-party processor or data retention requirement) will trigger an email notification to your registered address.
Privacy Summary
We at rusa88 collect only personal and behavioural data needed to run our platform safely and legally. We use that data for account management, payment processing, legal compliance, fraud prevention, and service improvement. We never sell your data to third parties. We encrypt all data in transit and at rest.
You have rights over your data: access, correction, deletion (subject to legal retention), and portability. You can opt out of optional data uses (such as analytics), though some data collection is required to operate your account. If you have privacy concerns, contact our support team or your local data protection authority.
Our services are available only where local law permits. This policy applies to all rusa88 users in all supported jurisdictions. By using rusa88, you consent to our data practices as described here. For more information, see our Terms & Conditions or Legal notice